IMAP Gmail is not Windows Mobile Friendly

27 November, 2007 Posted by As Rant,Windows Mobile (0) Comment

In October, Google began supporting IMAP (Internet Message Access Protocol) for Gmail in addition to the traditional POP (Post Office Protocol), IMAP provides a much better email management across several devices and better response time.

However, shortly after the IMAP capability was activated, users of Windows Mobile phones began complaining in online forums about problems. Some of them said that HTML e-mails showed up blank on their phones. Others said that message headers appeared on their phones but not the messages themselves.

The problem appears to affect mainly Windows Mobile users. In late October, one user complained to Google about the problem with Windows Mobile and got a reply saying that Google hadn’t had the chance to test the Windows Mobile mail client.

"Why would Google make this work with the iPhone and not WM devices," another user wrote in the forum after reading the letter that was purportedly from Google. "I would think the WM community is much larger than the iPhone community, and I find it difficult to believe that no one at Google owns or uses a WM device."

On Nov. 16, a Google employee posted a note acknowledging the problem. Google has added the issue on its Gmail known issues page, where users can report their experiences. Google says it is working to address the issue.

[Source InfoWorld]

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