Calling for Help to 3G iPhone Customers
Several 3G iPhone users have run into 3G reception issues during their first month. News.com is conducting a survey and needs more data from all of you at different locations. If you’re an iPhone 3G owner in the U.S., they need your help.
Simply go to this post, In the comments section the following:
Area in which you live. - Date on which you bought your iPhone 3G.
- Do you live inside an area labeled as 3G as shown on AT&T’s coverage map?
- Have you experienced problems with dropped calls or flaky 3G connections? Please elaborate.
This part might require you to be on hold for a while, but it could be potentially very interesting: please call up an AT&T customer service representative and ask them if the primary 3G tower near your home or that your phone is currently using runs on the 1900MHz frequency or the 850MHz frequency.
If you’re an AT&T customer using another 3G phone on the network, please also respond with your location and whether or not you’re having the same kinds of issues. And if you’re outside the U.S. and can share your experiences, that would also be helpful.
Visit Tom Crazit’s survey HERE!
I am in Dana point california and my brand new 3G is giving me all kinds of problems!!! It disconnects calls and I don’t get service where I used too. Why !? Apple did a bad job and there customer service is horrible. The genius bar appt are always booked and over crowded. The texting is bad too.