Captel Free Caption Service From Sprint
Sprint Relay WebCapTel is a free web-based service that allows a person who can speak but has difficulty hearing over the phone to read word-for-word captions of their call on a web browser during the call, while at the same time hearing the other person using any telephone.
A user would make or receive calls while logged into a website (www.sprintcaptel.com) and hear the person on the other line using their own cell phone, desk phone, cordless phone, or even an amplified phone. The user (if they have any residual hearing) hears the person speaking through any telephone, not through the Internet or web browser. During the call, captions appear on the user’s web browser. The service is free to every one! (Registration needed). More after the jump!
- Making call: After logging into www.sprintcaptel.com, you will be at the “Place Call” screen. It will ask for two phone numbers – your “My Telephone Number” for the telephone you will be listening on and speaking through, and the “Number to Dial” for the person you are calling. Enter both phone numbers, then press “Place Call”. WebCapTel will dial your phone number first. Answer your phone when it rings, then it will dial the person you are calling.
- Receiving call: After logging into www.sprintcaptel.com, you will be at the “Place Call” screen. Click on the tab “Incoming calls.” Input the phone number of the telephone you will receive calls on. Have your callers dial 1-800-933-7219. They CANNOT use any other toll free CapTel number to reach users on WebCapTel. After dialing 1-800-933-7219, the caller will be prompted to enter your 10 digit phone number, then press pound (#). When your phone rings, answer it and then view captions of the call in your browser window. [Thanks Scott P.!]
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