Cox Brings More Ease and Convenience to Customers With New Mobile App
Customers can schedule DVR recordings, check home voice mails and view TV listings
Cox Communications, a broadband communications and entertainment company, providing advanced digital video, Internet, telephone and wireless services over its own nationwide IP network. The third-largest U.S. cable TV company, is making it even easier to access entertainment and communication services from any location with new, easy-to-use features available to customers.
Cox has launched Cox Mobile Connect, the company’s new iPad, iPhone and Android app, giving Cox Advanced TV and Telephone customers the ability to control and manage Cox DVR and Telephone services, including:
- Schedule recordings "on-the-fly," anytime, anywhere
- View TV listings and home call logs
- Check voice mails and manage home phone call settings while away from home and PC
- Get help with common support issues instantly
- Receive weather alerts and school closings
- Easy access to Cox Communications’ Facebook page
"Our customers are seeking more ways to access their Cox services," said Philip Nutsugah, Cox’s vice president of product strategy and management. "Our new app, Cox Mobile Connect, gives our customers more ways to manage their Cox services when away from the home."
Available for iPad, iPhone and Android users, Cox Mobile Connect can be downloaded for free at the Apple App Store or Android Market. Customers in select markets without a smart phone can access Remote Guide Access to program their DVR from a browser on the web or on any data capable mobile device.
Customers simply log onto cox.com/mydvr and follow the instructions to program their DVR with Remote Guide Access. Customers do not need to be a Cox High Speed Internet subscriber to program via the web, however, customers must have a cox.net email to program via a mobile browser.
No comments yet.